Cookie Policy
Last Updated: October 2, 2025
Introduction
This Cookie Policy explains how eDEEDS ("we," "us," or "our") uses cookies and similar tracking technologies on our website and platform (collectively, the "Service"). This policy should be read together with our Privacy Policy and Terms of Service.
By using eDEEDS, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our Service.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other electronic device) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies typically contain:
- The name of the website from which the cookie has come
- The "lifetime" of the cookie (how long it will remain on your device)
- A value, usually a randomly generated unique number
Types of Cookies We Use
1. Strictly Necessary Cookies
Purpose: These cookies are essential for the operation of our Service and enable core functionality.
What they do:
- Enable you to log into your account
- Remember your authentication status during your session
- Maintain security and prevent fraud
- Enable basic navigation and access to secure areas
- Remember your cookie consent preferences
Duration: Session and persistent (up to 12 months)
Can you disable them? No. Without these cookies, services you have requested cannot be provided.
Examples:
- Session authentication tokens
- Security tokens for CSRF protection
- Load balancing cookies
- Cookie consent status
2. Functional Cookies
Purpose: These cookies allow us to remember choices you make and provide enhanced, personalized features.
What they do:
- Remember your language preference
- Remember your login details (if you choose "Remember Me")
- Store your dashboard layout preferences
- Remember form data to prevent re-entry
- Maintain accessibility settings
- Store notification preferences
Duration: Persistent (up to 24 months)
Can you disable them? Yes, but some features may not work properly.
Examples:
- Language selection:
edeeds_lang
- User preferences:
edeeds_prefs
- Dashboard settings:
edeeds_dashboard_config
3. Performance and Analytics Cookies
Purpose: These cookies collect information about how visitors use our Service, helping us improve functionality and user experience.
What they do:
- Track page visits and navigation patterns
- Identify popular features and content
- Monitor system performance and load times
- Detect and diagnose technical issues
- Measure document upload success rates
- Track search functionality usage
Duration: Persistent (up to 24 months)
Can you disable them? Yes, without affecting core functionality.
Information collected:
- Pages visited and time spent on pages
- Browser type and version
- Device type and screen resolution
- Referring website
- Clicks and interactions
- Error messages encountered
Third-party analytics tools we use:
- Google Analytics (or specify your analytics provider)
- Internal analytics system
Note: Analytics data is anonymized and aggregated. We do not use this data to identify individual users.
4. Functionality and Customization Cookies
Purpose: These cookies enhance your experience by remembering your choices and settings.
What they do:
- Remember your property search filters
- Store your recently viewed properties
- Maintain your document upload history
- Remember your notification settings
- Store your preferred view modes (list/grid)
Duration: Persistent (up to 12 months)
Can you disable them? Yes, but your experience may be less personalized.
5. Security Cookies
Purpose: These cookies help us maintain the security and integrity of our Service.
What they do:
- Detect and prevent fraudulent activity
- Monitor for suspicious login attempts
- Protect against automated attacks
- Verify identity during sensitive operations
- Maintain session security
Duration: Session and persistent (up to 6 months)
Can you disable them? No, as they are essential for security.
Third-Party Cookies
We may also use cookies from trusted third-party service providers:
Government Integration Services
- Purpose: Facilitate secure communication with government property registries
- Data shared: Authentication tokens, transaction identifiers
- Duration: Session only
Payment Processing
- Purpose: Process payment transactions securely
- Provider: [Payment Gateway Name]
- Data shared: Transaction information, payment status
- Duration: Session only
Customer Support
- Purpose: Provide live chat and support services
- Provider: [Support Platform Name]
- Duration: Session and persistent (up to 12 months)
Content Delivery Network (CDN)
- Purpose: Improve website performance and load times
- Provider: [CDN Provider Name]
- Duration: Persistent (up to 24 months)
Note: Third-party cookies are subject to the privacy policies of these external services. We recommend reviewing their policies.
Similar Technologies We Use
In addition to cookies, we use other tracking technologies:
Local Storage
We use browser local storage to:
- Cache non-sensitive data for faster loading
- Store temporary form data
- Maintain application state
Session Storage
We use session storage for:
- Temporary data during your browsing session
- Multi-step form progress
- Navigation history within the application
Web Beacons (Pixels)
Small graphics embedded in emails or web pages to:
- Track email open rates
- Monitor user engagement
- Verify system operations
How Long Do Cookies Last?
Session Cookies
These are temporary and are deleted when you close your browser. They typically last for the duration of your visit.
Persistent Cookies
These remain on your device for a set period (specified for each cookie type above) or until you manually delete them.
Managing Your Cookie Preferences
You have several options to control or limit how we and our partners use cookies:
Browser Settings
Most web browsers allow you to manage cookie preferences through the settings menu. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Get notifications when websites set cookies
Browser-specific instructions:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Privacy, search, and services > Cookies and site data
Cookie Consent Manager
When you first visit eDEEDS, you'll see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Opt-Out Tools
You can opt out of third-party analytics tracking:
Do Not Track (DNT)
Some browsers offer a "Do Not Track" setting. Currently, there is no industry consensus on how to respond to DNT signals. We do not alter our data collection practices when we detect a DNT signal.
Impact of Disabling Cookies
If you choose to disable cookies, you may experience:
Essential cookies disabled:
- Unable to log into your account
- Cannot complete property transactions
- Security features may not function
- Unable to access secure areas
Functional cookies disabled:
- Need to re-enter preferences each visit
- Language resets to default
- Form data not saved
- Reduced personalization
Analytics cookies disabled:
- No impact on your ability to use the Service
- Helps protect your privacy
- We receive less data to improve our Service
Cookies and Personal Data
Some cookies may process personal data, particularly:
- Authentication cookies (contain user identifiers)
- Preference cookies (may contain user-specific settings)
- Analytics cookies (may contain pseudonymous identifiers)
The processing of personal data through cookies is governed by our Privacy Policy and applicable data protection laws, including:
- General Data Protection Regulation (GDPR) for EU users
- California Consumer Privacy Act (CCPA) for California residents
- [Other applicable privacy laws]
Your Rights
Under applicable data protection laws, you have rights regarding cookies and personal data:
- Right to be informed - This policy informs you about our use of cookies
- Right to access - You can request information about data collected via cookies
- Right to erasure - You can delete cookies from your browser
- Right to object - You can object to non-essential cookies
- Right to withdraw consent - You can change your cookie preferences at any time
To exercise these rights, contact us using the details below or adjust your cookie settings.
Children's Privacy
eDEEDS is not intended for children under 18. We do not knowingly collect information from children through cookies. If you believe a child has provided us with personal information via cookies, please contact us immediately.
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect:
- Changes in our cookie usage
- New technologies or tracking methods
- Legal or regulatory requirements
- Feedback from users
How we notify you:
- Prominent notice on our website
- Email notification to registered users
- Updated "Last Updated" date at the top of this policy
Your continued use of eDEEDS after changes constitutes acceptance of the updated policy.
International Users
If you access eDEEDS from outside [Primary Jurisdiction], please note:
- Cookies may transfer data across borders
- Different privacy laws may apply
- Cookie regulations vary by country
- We comply with applicable international privacy standards
By using eDEEDS, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.